MaxMartin Customer Service

“Customer service is the provision of services before, during and after a purchase. It is a series of activities designed to enhance the level of customer satisfaction – that is, the feeling that a product or service has met expectations.”
This is how Wikipedia,
the online encyclopedia defines customer service and we take this to heart!
This is the measure by which we wished to be judged, every day!

     
 

 

Delivery free of charge

Your eyes do not deceive you! Here at MaxMartin, we deliver all our products free of charge. This means that the MaxMartin pays your shipping costs for you. We deliver to Germany, Austria, France, Belgium, Italy, Luxembourg, the Netherlands, United Kingdom, Ireland, Denmark, Sweden (up to 60 Latitude without transport surcharge) and Finland (up to 62 Latitude without transport surcharge). We will levy a surcharge for delivery to some of the islands, please ask us in advance for the exact amount!
For legal
reasons we cannot make deliveries to Switzerland (Swiss customers are served by our partner www.neogard.ch).

 

     

 

 

The MaxMartin Garden Designer - preview your purchase in your own garden

Our partner Biohort, Europe's premier manufacturer of metal storage solutions for garden and leisure surprises us regularly with their sophisticated designs and useful innovations. We are pleased therefore to present you with our brand new MaxMartin Garden Designer. Use photos of your own garden (from a digital camera). Afterwards you can place any Biohort product in 3D in photos of your own garden. In this way you can be certain that you have made the right choice. It is child's play to use and takes no time at all.
No downloads required. Start the MaxMartin Garden Designer now.

 

     
 

 

For all Biohort products – we offer Biohort after sales services

If you are interested in purchasing a Biohort storage solution, you can also take advantage of the comprehensive customer service Biohort offers. As the exclusive online distributor of Biohort products, we guarantee that you can claim on all Biohort product warranties and other services at any time. Find all the links for Biohort services here (this will refer you to the Biohort website): Biohort Personal Advisor | Biohort Assembly Service | Biohort Catalogue Request | Biohort Downloads | Biohort FAQ's

 

     

 

 

Any questions remaining?

Do you still have any unanswered questions, concerning MaxMartin or our quality products? It will be our pleasure to assist you by answering these. We always try, wherever possible to answer any contact enquiries within one working day!

Contact MaxMartin Garden Shop Now